搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can't access the bookmark backup file. I downloaded 16.0.2, supposedly, but the program is 15.xx.xx, which prompts to download 16.0.2, which I do but get 15.x

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

Downloaded 16.0.2. No bookmarks. Tried to restore from bookmarks backup, but "can' access file" Checked About Firefox, which turns out to be 15.0.1, and checks for updates. Download 16.0.2, again, and again. In a loop. Restarted computer. No difference. Need a program running with my important bookmarks available.

Downloaded 16.0.2. No bookmarks. Tried to restore from bookmarks backup, but "can' access file" Checked About Firefox, which turns out to be 15.0.1, and checks for updates. Download 16.0.2, again, and again. In a loop. Restarted computer. No difference. Need a program running with my important bookmarks available.

所有回覆 (1)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.