We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

HTC desire s running android 2.3.5. When Firefox beta is open on a web page i cannot access photos/videos through HTC gallery (no issues with external apps)

  • 3 回覆
  • 6 有這個問題
  • 1 次檢視
  • 最近回覆由 lfboland65

more options

HTC sense v.3.0. When any web page is opened am unable to access photos/video thru HTC gallery, also HTC weather app crashes. When i quit beta everything is back to normal. No previous issues. Occasionally when loading web page url address is ok but screen is blank white. Reload solves.

HTC sense v.3.0. When any web page is opened am unable to access photos/video thru HTC gallery, also HTC weather app crashes. When i quit beta everything is back to normal. No previous issues. Occasionally when loading web page url address is ok but screen is blank white. Reload solves.

所有回覆 (3)

more options

Hi,

I'm sorry you are having these problems with Firefox Beta. We have heard of the blank screen issue before if you can tell me what happens before you see the blank page or if it is only on some websites, I will file a bug for it.

We are working on the memory consumption that is likely the cause of Android quitting other applications while Firefox is running (this is a tough problem to solve in the way that Android allocates resources).

Thanks in advance for any additional details you can provide and for helping to make Firefox for Android awesomer!

Michelle

more options

Thanks for that. The blank screen can appear for any site. The Firefox home screen has never been affected. When opening a web page the loading completes with the site icon and address in the bar but with a blank white screen What i cannot understand about the memory issue is that it seems that only the embedded apps are affected. When i downloaded the accu weather app from the play store that worked perfectly, similarly with a downloaded photo/video viewer .(I know that is a partial solution but i actually prefer some of the embedded apps.)

Thanks again for your help

Liam

more options

Just to update. Both issues now seem to fixed and I have had no problems for the last couple of days. Ah the mystery of computers!! Could I ask you to check one other thing for me please. There is one website that has never opened (partial blank screen) in Firefox or Firefox Beta for Android (no problem with desktop) the site is http://www.businesspost.ie/