搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Gaming Freeze ups

  • 3 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 ideato

more options

I have updated all the drivers and windows 7. However upon any video game play or video watching my system becomes completely unresponsive and requires a hard restart. What can the problem be? The flash player is up to date. The drivers are all up to date. It doesn't seem to matter what kind of game or video it is, within minutes the system stops dead!!! We have been trying for several weeks to resolve this issue without success. Please advise on what we should do.

1. Are you playing online videos and online games? Yes 2. Have you made any changes to your computer recently? No, the computer is only about 6 months old and has done this since the beginning and I have been told there is nothing diagnostically wrong with it. 3. If you are playing online videos and playing online games, are you using Internet Explorer to access Internet? No I use Mozilla Firefox 4. If yes, what is the version of Internet Explorer installed on your computer? 5. Which application are you using to play videos? They can be Youtube videos or just like an ad type thing.

I have updated all the drivers and windows 7. However upon any video game play or video watching my system becomes completely unresponsive and requires a hard restart. What can the problem be? The flash player is up to date. The drivers are all up to date. It doesn't seem to matter what kind of game or video it is, within minutes the system stops dead!!! We have been trying for several weeks to resolve this issue without success. Please advise on what we should do. 1. Are you playing online videos and online games? Yes 2. Have you made any changes to your computer recently? No, the computer is only about 6 months old and has done this since the beginning and I have been told there is nothing diagnostically wrong with it. 3. If you are playing online videos and playing online games, are you using Internet Explorer to access Internet? No I use Mozilla Firefox 4. If yes, what is the version of Internet Explorer installed on your computer? 5. Which application are you using to play videos? They can be Youtube videos or just like an ad type thing.

所有回覆 (3)

more options

Try to disable hardware acceleration in Options window - Advanced panel - Browsing UNcheck Use hardware acceleration when available [ ].


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

由 ideato 於 修改

more options

Thank you, but it still freezes completely. It froze twice in the last 5-10 minutes even after i changed that setting.

由 R.Z.Butera 於 修改

more options