搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

When going online get message box with "xmlNode.getElementsByTagName("id")[0].firstChildisNull - >1.What causes this & how do I correct?

  • 4 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 hudh2o

more options

Message is inside a box with blue title box and red cancel "X" in the blue title is [JavaScriptApplication]

Message is inside a box with blue title box and red cancel "X" in the blue title is [JavaScriptApplication]

被選擇的解決方法

As it doesn't happen in Safe Mode, it is likely caused by an extension. See http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes for steps on how to track down the one at fault

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

What is your homepage set to?

more options

I'm not to savy and screens didn't appear as instructions stated, but issue did not occur when Firefox started in SafeMode. So, I deleted add - ins permenantly. All seems to be working ok now.

Didn't try with a new, empty profile since I do not know what a profile is and your first suggestion worked.

Home page is business.verizon.net

Thanks for the help.

more options

選擇的解決方法

As it doesn't happen in Safe Mode, it is likely caused by an extension. See http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes for steps on how to track down the one at fault

more options

I will try finding cause by tracking down extensions as you suggest at a later date. Thanks for the education.