搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes and crashes the entire time, its quite unbearable to use it. Now i have to use Chrome or another browser... what can i do to fix it? I got the crash report

  • 6 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 James

more options

AdapterDeviceID: 68b8 AdapterVendorID: 1002 Add-ons: tinyurl.addon@fast-chat.co.uk:2.5.0,{20cc25e2-48c9-45e1-9a1f-1ccc1882b81b}:1.9,{582195F5-92E7-40a0-A127-DB71295901D7}:0.6.4.1,{81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}:7.3.0.0,{DDC359D1-844A-42a7-9AA1-88A850A938A8}:2.0.7,{a3a5c777-f583-4fef-9380-ab4add1bc2a8}:2.0.3,[email protected]:1.2.3,{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}:5.6.0.8153,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.1 AvailableVirtualMemory: 3725365248 BuildID: 20110902133214 CrashTime: 1316383405 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1315483540 Notes: AdapterVendorID: 1002, AdapterDeviceID: 68b8, AdapterDriverVersion: 8.791.0.0 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 4015 StartupTime: 1316380965 SystemMemoryUsePercentage: 38 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 6.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 :

MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
Proveedor de servicios RSVP TCPv6 : 2 : 1 :  
Proveedor de servicios RSVP TCP : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Proveedor de servicios RSVP UDPv6 : 2 : 2 :  
Proveedor de servicios RSVP UDP : 2 : 2 : %SystemRoot%\system32\mswsock.dll
AdapterDeviceID: 68b8 AdapterVendorID: 1002 Add-ons: [email protected]:2.5.0,{20cc25e2-48c9-45e1-9a1f-1ccc1882b81b}:1.9,{582195F5-92E7-40a0-A127-DB71295901D7}:0.6.4.1,{81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}:7.3.0.0,{DDC359D1-844A-42a7-9AA1-88A850A938A8}:2.0.7,{a3a5c777-f583-4fef-9380-ab4add1bc2a8}:2.0.3,[email protected]:1.2.3,{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}:5.6.0.8153,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.1 AvailableVirtualMemory: 3725365248 BuildID: 20110902133214 CrashTime: 1316383405 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1315483540 Notes: AdapterVendorID: 1002, AdapterDeviceID: 68b8, AdapterDriverVersion: 8.791.0.0 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 4015 StartupTime: 1316380965 SystemMemoryUsePercentage: 38 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 6.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll Proveedor de servicios RSVP TCPv6 : 2 : 1 : Proveedor de servicios RSVP TCP : 2 : 1 : %SystemRoot%\system32\mswsock.dll Proveedor de servicios RSVP UDPv6 : 2 : 2 : Proveedor de servicios RSVP UDP : 2 : 2 : %SystemRoot%\system32\mswsock.dll

所有回覆 (6)

more options

Sorry I am not a Widows 7 user and do not understand that report.

if you are able to find the reports in about:crashes it may help. Have a look at

more options

That is not the crash report, but data about your Firefox setup that is send with the crash report.

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

more options

I've also been having this problem since upgrading to 6.0.2. It's not a problem with the add-ons, because starting in safe mode without add-ons still didn't allow firefox to start.

Installing firefox 7.0b5 seems to have resolved this issue: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/7.0b6/win32/

removed unofficial third-party link and 7.0b5 is old.

由 James 於 修改

more options

I would not recommend downloading firefox from third parties. If using firefox 7 solves the problem, then download it by using the beta channel. http://www.mozilla.org/en-US/firefox/channel/

more options

The latest beta version is Firefox 7.0b6, so be sure to always get it from the Download the Aurora or Beta Build site.

more options

mrosasco, if your crashes is being caused by a Trojan malware (one of the few main causes of 6.0 crashes) then the 7.0Beta is not a fix per say as you would still be infected.