Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How come Netflix will not work on my firefox but will work on my old Internet Explorer 6?

  • 1 回覆
  • 14 有這個問題
  • 1 次檢視
  • 最近回覆由 Thygoddess

more options

This could be one of the weirdest things ever. Even Netflix support is stumped. Note that everything worked fine yesterday.

I tried viewing movies on Netflix (canada). I get taken to a system requirement page. Puzzled, I uninstall and reinstall Silverlight through the microsoft website. It doesn't change a thing. I try uninstalling Silverlight and then getting the Silverlight install prompt through Netflix. It never comes up. I get that crazy idea of trying out to see if I will get the prompt on IE6 (I never update it. Why would I? I have Firefox!). And I get the prompt. It installs just fine and I can view movies there! So I try to see if it would've fixed the Firefox problem.

It hasn't. It's as if their website doesn't recognize Firefox6 as meeting the basic requirements. I called back Netflix at this point and they told me to ask you Mozilla folks to see if you have any idea. I'm absolutely startled. Any idea?

This could be one of the weirdest things ever. Even Netflix support is stumped. Note that everything worked fine yesterday. I tried viewing movies on Netflix (canada). I get taken to a system requirement page. Puzzled, I uninstall and reinstall Silverlight through the microsoft website. It doesn't change a thing. I try uninstalling Silverlight and then getting the Silverlight install prompt through Netflix. It never comes up. I get that crazy idea of trying out to see if I will get the prompt on IE6 (I never update it. Why would I? I have Firefox!). And I get the prompt. It installs just fine and I can view movies there! So I try to see if it would've fixed the Firefox problem. It hasn't. It's as if their website doesn't recognize Firefox6 as meeting the basic requirements. I called back Netflix at this point and they told me to ask you Mozilla folks to see if you have any idea. I'm absolutely startled. Any idea?

所有回覆 (1)

more options

To add a new thing I discovered: I have just downgraded to Firefox 5. Now Netflix works fine.

What on earth is going on?