搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Since updating to Firefox 5, I can't access websites through upromise.com. I turned off my firewall, but that didn't help. What can I do?

  • 6 回覆
  • 10 有這個問題
  • 1 次檢視
  • 最近回覆由 samicakes

more options

When I go to upromise.com, I should be able to link to other websites through their site, in order to get the reward points with my upromise mastercard. Since I updated to Firefox 5, it won't work. It worked fine before the update. I turned off the firewall of Verizon Internet Security Suite, but that didn't help. I was able to link through upromise.com if I used IE instead of Firefox. I turned off everything in Verizon Internet Security Suite, but I still couldn't access websites through upromise.com. How do I figure out what is blocking access to websites through upromise.com?

When I go to upromise.com, I should be able to link to other websites through their site, in order to get the reward points with my upromise mastercard. Since I updated to Firefox 5, it won't work. It worked fine before the update. I turned off the firewall of Verizon Internet Security Suite, but that didn't help. I was able to link through upromise.com if I used IE instead of Firefox. I turned off everything in Verizon Internet Security Suite, but I still couldn't access websites through upromise.com. How do I figure out what is blocking access to websites through upromise.com?

被選擇的解決方法

I apologize for butting in, yet I also had this issue - it turned out that my Firefox profile had become corrupted. I downloaded the "Profile Manager beta 1" program after doing a Google search for "Firefox profile manager", used the program to create a new profile, made that new profile my default profile, re-opened Firefox using the new profile, re-opened Profile Manager, then copied my old profile to the new profile (using the "copy" button) - after doing this, the Upromise website worked perfectly.

The only caveat, however, is that you will need to re-install any extensions that you previously had.

I hope this helps you out.

Matthew

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options

選擇的解決方法

I apologize for butting in, yet I also had this issue - it turned out that my Firefox profile had become corrupted. I downloaded the "Profile Manager beta 1" program after doing a Google search for "Firefox profile manager", used the program to create a new profile, made that new profile my default profile, re-opened Firefox using the new profile, re-opened Profile Manager, then copied my old profile to the new profile (using the "copy" button) - after doing this, the Upromise website worked perfectly.

The only caveat, however, is that you will need to re-install any extensions that you previously had.

I hope this helps you out.

Matthew

more options

Thank you Matthew! I must have done correctly what you said, because it's working now. I wasn't sure if I was doing it right, but I guess I did!

Jan

more options

Can you tell me where to find the link to download the Manager? I'm not too computer savvy, so I'm a bit lost! Thank you.

more options

Go to this website:

ftp://ftp.mozilla.org/pub/utilities/profilemanager/1.0_beta1/

Then follow Matthew's instructions.

Hope that helps!

more options

This works for me.

=quote

Firefox cannot load certain websites

If you find that Firefox can load some websites but not others, first clear your Firefox cookies and cache:

   At the top of the Firefox window, click on the Firefox button, go over to the History menu and select Clear Recent History....
   For Windows XP: At the top of the Firefox window, click on the Tools menu and select Clear Recent History....
   In the Time Range to clear: drop-down, select Everything.
   Click the arrow next to Details to display the list of items that can be cleared.
   Select both Cookies and Cache.
   Click Clear Now. 

end quote

[Mozilla support]

more options

Thanks for the link!

由 samicakes 於 修改