now that I downloaded the NEW firefox, my Norton Family safety feature won't work. GREAT. Now I can't monitor my teenager's activity. I'd like to switch back to the OLD Firefox.
I did hve Norton Safety Minder as part of my Norton security suite. As soon as I downloaded the NEW firefox 4.0, it informed me that it wouldn't work with the new Firefox. Is this unfixable? I sent an email to Norton, also.
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Is a Norton update available yet?
If not, here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 4.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: I haven't actually tried this myself!