搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

firefox 3.6.3 is not working on my laptop after my niece was trying to watch a video it does not work and i can not uninstall it

  • 2 回覆
  • 1 有這個問題
  • 15 次檢視
  • 最近回覆由 cor-el

more options

The problted started after my niece was watching a film on the internet via FireFix. The next morning I could not switch on to the system. Eventually when it did switch on I could not go on the Internet through FireFox but could access only Internet Explorer. I could open any Adobe and Quicktime player files. And I cannot uninstall FireFox from the computer.

The problted started after my niece was watching a film on the internet via FireFix. The next morning I could not switch on to the system. Eventually when it did switch on I could not go on the Internet through FireFox but could access only Internet Explorer. I could open any Adobe and Quicktime player files. And I cannot uninstall FireFox from the computer.

所有回覆 (2)

more options

how do i fix tuis

more options

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

If using the above listed scanners does not fix it or if you are blocked from installing those scanners then ask advice on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.