搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Keep getting JavaScript pane with "uninstall set". How does one turn it off???

  • 1 回覆
  • 13 有這個問題
  • 9 次檢視
  • 最近回覆由 cor-el

more options

Have been getting pane titled JavaScript with "uninstall set". It asks if OK or use red X to close pane. Have reloaded Firefox twice and the pane keeps on appearing. Scrolling is the operation that can be done while pane is on the window. One cannot not do anything until the pane is clicked on OK or closed. Cannot use the browser this way. How do you turn it off??? It appears on any website that the browser opens. Thanks J.D.

Have been getting pane titled JavaScript with "uninstall set". It asks if OK or use red X to close pane. Have reloaded Firefox twice and the pane keeps on appearing. Scrolling is the operation that can be done while pane is on the window. One cannot not do anything until the pane is clicked on OK or closed. Cannot use the browser this way. How do you turn it off??? It appears on any website that the browser opens. Thanks J.D.

所有回覆 (1)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)