搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My comcast.net homepage will open ok in internet explorer browser but only opens a partial page with Mozilla Firefox. No error messages given it just won't include all the information that usually loads. Any suggestions

  • 2 回覆
  • 5 有這個問題
  • 2 次檢視
  • 最近回覆由 cmullins40

more options

It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

所有回覆 (2)

more options

Clear Firefox's Cache

Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

If needed, delete the site's cookies

Right-click the page, choose View Page Info > Security > "View Cookies"

more options

I tried what you suggested and unfortunately it didn't help. My homepage still won't load correctly. Any other suggestions? Thanks!