搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

i can never download software. I can save it in the downloads box, but can never open it!! WHY

more options

when i try to download a program, i am asked if i want to save the file. When I press save a little downloads box pops up and i double click the download. Once it is finished downloading i cannot open the program or even find it saved on my computer. What is up?!

when i try to download a program, i am asked if i want to save the file. When I press save a little downloads box pops up and i double click the download. Once it is finished downloading i cannot open the program or even find it saved on my computer. What is up?!

所有回覆 (1)

more options

Downloads shouldn't just disappear. One possible explanation is your antivirus or antispyware software quarantining the download. But that should be rare.

Are you downloading to the Windows 7 Downloads folder? You can set your download destination (or always have a choice) using this dialog:

Tools > Options > General (Downloads section)