搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

firefox 4 on macbook pro won't install, get error msg "The operation can’t be completed because you don’t have permission to access some of the items."

  • 1 回覆
  • 106 有這個問題
  • 8 次檢視
  • 最近回覆由 hamster1207

more options

MBP OSX 10.6.7 4GB/250GB 2.4MHz

"The operation can’t be completed because you don’t have permission to access some of the items."

Error appears when trying to drag Firefox 4 to App folder

Oddly, on my Mac desktops, the install app says that "a newer version of what your trying to install is in your apps folder". No problems with installation and running FF 4.

On the MBP, it (correctly) says that an older version exists...but no installation and above error msg.

MBP OSX 10.6.7 4GB/250GB 2.4MHz "The operation can’t be completed because you don’t have permission to access some of the items." Error appears when trying to drag Firefox 4 to App folder Oddly, on my Mac desktops, the install app says that "a newer version of what your trying to install is in your apps folder". No problems with installation and running FF 4. On the MBP, it (correctly) says that an older version exists...but no installation and above error msg.

所有回覆 (1)

more options

Answer to this is to use Finder to go to the Applications folder and then drag the old Firefox to the wastebasket. Then try installing the new firefox again and it should work.