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When I enter my username & password on magellangps.com it rejects it and asks me to log in again & again. It's only this web site & Firefox. IE works fine.

  • 6 回覆
  • 4 有這個問題
  • 4 次檢視
  • 最近回覆由 acanby32

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When I enter my username & password on magellangps.com it rejects it and asks me to log in again over & over. I have no problem opening the site and using it, but I can't use my account unless I log in. It's only this web site & only using Firefox. I have no problems logging in using IE.

When I enter my username & password on magellangps.com it rejects it and asks me to log in again over & over. I have no problem opening the site and using it, but I can't use my account unless I log in. It's only this web site & only using Firefox. I have no problems logging in using IE.

所有回覆 (6)

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
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Alas, no luck. Did as you suggested & reloaded but the problem remains. IE still works OK. Bummer! Could there be something about the site itself that is not compatible with Firefox?

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If I click the Login link then I'm redirected to https://checkout.netsuite.com If you didn't clear the cookies from that domain then delete those.

You may need to enable third-party cookies.

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I can't find anything resembling checkout.netsuite in my cookies & my third party cookies are enabled. This problem is too weird. I'm going to send a message to Magellan support to see if any of their other customers have complained of this problem. Thank you for your suggestions. I'm still open for more.

  al

由 acanby32 於 修改

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You can try "Reset all user preferences to Firefox defaults" on the Safe mode start window to see if some are interfering.

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I did the reset to defaults but it didn't help. Then I looked at the Error Console under Tools. I found a slew of Warnings referring to checkout.netsuite.com that appear to be related to formatting. There were also five Messages that read, checkout.netsuite.com : server does not support RFC 5746, see CVE-2009-3555 I did a Google search on the message & found a lot of info. It seems to have something to do with a protocol (RFC 5746) that if the initial handshake with a server doesn't work it "renegotiates" the handshake. I quote: " * Mozilla will start the initial negotiation

   * it will advertise support for the new protocol version
   * it will allow the connection regardless of server protocol support
   * should the server (or a MITM) request renegotiation, Mozilla will terminate the connection with an error message 

The above defaults may break some client/server environments where a Server is still using old software and requires renegotiation. This is often being used when a server asks a client to present a certificate for authentication... " https://wiki.mozilla.org/Security:Renegotiation So it seems that Netsuite may not be up to date.

    al