搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I click on "tools", "clear private data" and the option box no longer pops up so I can clear history, cookies, etc.

  • 2 回覆
  • 28 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

The option box used to pop up so I could delete history, cookies, temp i'net files, etc. but when I click on "tools" then "clear private data" the tools menu disappears and the cursor returns to the search engine box...no option box appears.

The option box used to pop up so I could delete history, cookies, temp i'net files, etc. but when I click on "tools" then "clear private data" the tools menu disappears and the cursor returns to the search engine box...no option box appears.

所有回覆 (2)

more options

Edit: See cor-el's answer, I forgot about the missing ellipsis being the key to that dialog not appearing, his memory is better than mine on that feature.

You should really update to a newer version of Firefox, 3.0.19 is no longer supported.
http://www.mozilla.com/en-US/firefox/upgrade.html

You also have a number of Plugins that are very out of date and need to be updated. Flash - Java - Adobe Reader
See the Plugin Check page for details - http://www.mozilla.com/en-US/plugincheck/

由 the-edmeister 於 修改

more options

If "Tools > Clear Private Data..." is missing the three dots (ellipsis) and you do not get the Clear Private Data window to make choices then make sure that Tools > Options > Privacy : Private Data > Settings > "Ask me before clearing private data" has a check mark.