We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to complete step 2 (drag icon into applications folder) when upgrading Firefox

more options

I am trying to upgrade from Firefox 3.6.11 to 3.6.12.

Step 2 of the process says "Drag the Firefox icon into your applications icon.

First problem: I don't have an applications icon. Second problem, being creative I open Finder on my Mac and try to drag the Firefox icon into the applications folder. Won't work. Still shows I have Firefox 3.6.11 So I can't get beyond Step 2.

A second problem is that the download screen with the three steps continually fills the screen. So there is nowhere to show an Applications icon to drag the Firefox icon into. Every time I click on the Step 2 icon, the screen maximizes and covers anything underneath it.

Any suggestions?

I am trying to upgrade from Firefox 3.6.11 to 3.6.12. Step 2 of the process says "Drag the Firefox icon into your applications icon. First problem: I don't have an applications icon. Second problem, being creative I open Finder on my Mac and try to drag the Firefox icon into the applications folder. Won't work. Still shows I have Firefox 3.6.11 So I can't get beyond Step 2. A second problem is that the download screen with the three steps continually fills the screen. So there is nowhere to show an Applications icon to drag the Firefox icon into. Every time I click on the Step 2 icon, the screen maximizes and covers anything underneath it. Any suggestions?

由 peterseattle 於 修改

所有回覆 (2)

more options

I have solved the problem myself. Unable to see how to mark my post as "solved". This forum badly needs a "Help" page of a FAQ page.

more options

選擇的解決方法