搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

had power failure during 3.6.9 update (from .8) will not resume cannot delete and restart

  • 1 回覆
  • 6 有這個問題
  • 1 次檢視
  • 最近回覆由 TonyE

more options

Started as an auto update on thursday. it is now friday i am being prompted to resume update download. download screen is locked and will not get rid of what is already downloaded. should i just delete the downloaded portion of the 3.6.9 .exe file. it has not been attempted to install as of yet. just cannot finish the download and cannot force the download to go away and start over,

Started as an auto update on thursday. it is now friday i am being prompted to resume update download. download screen is locked and will not get rid of what is already downloaded. should i just delete the downloaded portion of the 3.6.9 .exe file. it has not been attempted to install as of yet. just cannot finish the download and cannot force the download to go away and start over,

所有回覆 (1)

more options

See http://kb.mozillazine.org/Software_Update

In particular the section on "Software Update not working properly", I would start with the part about manually resetting the Software Update feature by deleting the files and folders that it mentions.