PLEASE HELP ME! Mozilla Sync just lost all of my bookmarks after a format
Please help me oh god =(
After so long of using Weave then switching to Sync.. I think I finally lost my bookmarks (and everything else Sync saves) and I have --absolutely no clue how--
I had to format after a very mean trojan, and a few minutes ago i just installed firefox and sync -- I selected "Merge my bookmarks" and nothing happened, so frantically I tried all kinds of things -- after clicking on the "replace" option (and not actually doing it) it states I had 64 bookmarks although 0 passwords and 0 of something else, I was extremely happy to see that although I searched EVERYWHERE in my computer and they were no where to be found.. I restarted Firefox thinking they would suddenly pop up and they did not..
Now after restarting I did the "replace" button again and it was down to 14 bookmarks (which I believe is the amount you start with)
Is there ANYTHING I can do? Can the people at Mozilla Sync find my bookmarks? There was so much there =( All I did was merge and just... nothing happened.. So I panicked, was I supposed to restart he browser immediately after merging my bookmarks and things? Oh god =( Instead of saving all of my info on a disc when formating, I trusted Sync to save all of my information in bookmarks and things.. Now it is all lost, there are even some email addresses that I had passwords saved and now I have no way to recover them.
Is there ANYTHING I can do?????? Anything at all =/ This was NOT supposed to happen, all I did was Merge! Was I not supposed to Merge? I've used Merge a hundred times in the past! Please keep in mind that I formatted so there is no hope of using a backup.
This happened
Just once or twice
== after a format
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Here! It's back! It says 65 Bookmarks now!
Do I still have a chance? This shows up after selecting: Replace all data on this computer with your Firefox Sync data.
http://i271.photobucket.com/albums/jj130/heretician/sync.jpg
There has to be something I can do.. I will settle for the 65 bookmarks w/o the passwords if I have to.. someone help me =(
Bump? Am I allowed to do that? =P
Nick It says that you currently have 65 bookmarks and two passwords and that those will be replaced what is on the server. If you confirm then you lose bookmarks and passwords that you currently have. You can also choose the merge setting if you want to keep what you currently have.
See How do I set up Sync on my computer? --- See also: http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox http://kb.mozillazine.org/Password_Manager#Backing_up_and_restoring_passwords
Password Exporter: https://addons.mozilla.org/firefox/addon/2848
Yes, I know although the problem I am having (as stated in the OP) is that after selecting Merge, nothing happens. I have 0 bookmarks right now, and even though it states that there is 65 bookmarks on the server, when I use the 'Merge' (or for that matter the option to wipe my local bookmarks and upload the server bookmarks) option, nothing happens. It successfully runs through the process of merging, although no bookmarks successfully appear (nor are they even anywhere in the Bookmarks folder, can't even find them in the 'Organize Bookmarks' window. My problem seems to be a bit deeper than user-error, or for that matter Firefox-error.
I am guessing I will not be able to find help here on these support forums? Maybe I should try emailing a Sync email address if I can find one, or some type of Firefox support address; anyone know of either?
Ok, this has happened to me twice now. I've been using weave since pre-1.0.
The first time I needed to wipe a cluttered firefox profile, then re-merged my sync and while it restored all of my bookmarks, it only caught half my passwords.
The second time, today, I needed to reinstall windows. I connected to firefox sync and selected merge, but the only bookmarks merged in were those I added recently, likely since the 1.4 update.
This is very troubling to me as there was never any warning that all of my data would not be secure. It was my fault for depending on it but now several years worth of bookmarks are just gone.
Am I using it wrong? When a new version comes out do I need to somehow re-sync everything? One would think that is taken care of automatically.
Please let us know if there is a way to recover our lost data.
And for the sake of other users please track this down and consider warning people they could lose their data.
Thank you.
Well this time it looks like most of my passwords are intact.
Could Sync and Firefox updates be conflicting somehow?
Is it possible that the bookmarks are still in the cloud but unable to sync? Or when I re-merged did it wipe everything old?
Thanks for any info on this.
Firefox Sync / Weave support is here: http://getsatisfaction.com/mozilla_labs/products/mozilla_labs_weave_sync
It is unfortunate that we have come to rely on something that we believed in and hoped would my our lives easier in the event of system trouble or just wanting to move from one computer to another. I have win7 and lucid and now since the updates I have nothing of my old sync info. Kinda sucks to be honest as no warning was given that this might happen but then I should have taken a snap shot and not relied on someone else to make things easier. Oddly reminds me of IE and its ease of use. Oh well time to rebuild and I won't be relying on sync anymore, preferred weave at least we had an icon in the tray to see that it was there.