Cant download Adobe flash player (download error 228)
when i try to download flash player and after i click Allow a message appears that says: cant download because error 228
i read the posted threads about this problem but non of the solutions worked
flash player is working well on IE 8
i'm using windows 7
firefox 3.6.3
i tried to disable all the addons i have and to turn off firewall
but it didn't work
This happened
Every time Firefox opened
User Agent
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
所有回覆 (5)
Hello Tarek
Might be firewall or antivirus interference Go here https://support.mozilla.com/en-US/kb/Unable+to+install+add-ons#Download_Error_228
Try disabling these while you download, and re-enable afterward.
I have kaspersky internet security
i paused the protection and the firewall .....but no use
It's not an anti-virus problem cause i used to use kaspersky with firefox on windows vista....and i didn't face this problem
what should i do??
is there another way to install flash player?
That -228 error message is for the Get AdobePlus extension that isn't even needed and has been the cause of problems for some users.
1. You need to use Firefox at the Adobe website to get the NPAPI version of Flash for non-IE browsers. Download the Flash plugin from the Adobe Thank You! page via: If it does not start, click here for troubleshooting information. On the troubleshooting page click the link at the bottom: If you are still having problems, click here to download. Save it to your Desktop. 2. Close Firefox using File > Exit then check the Task Manager > Processes tab to make sure firefox.exe is closed,
3. Then run the Flash setup file from your Desktop.
- On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).
See this: http://vistasupport.mvps.org/run_as_administrator.htm
i tried what u suggested
but when i click on (If you are still having problems, click here to download. )
a new page appears with this message: Access Denied You don't have permission to access "http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" on this server.
Reference #18.e8c6d440.1274343380.159b9372
what should i do?
TAREK
The file "install_flash_player_ax.exe" is the ActiveX installer for IE and won't help you to install Flash for Firefox. --- IE uses an ActiveX control to handle Flash objects. Firefox uses a different NPAPI plugin.
See Flash Plugin - Keep it up to date and troubleshoot problems and Install the Flash plugin to view videos, animations and games