搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Received emails disappear except for the most recent two weeks.

  • 1 回覆
  • 0 有這個問題
  • 最近回覆由 arlev

more options

Five people at our company have a representative email address that can receive emails from each other, and each person also has a personal email address that they set up to receive emails from.

Emails received at the representative email address are received in the inbox of each of the five people.

However, on four PCs, only two weeks' worth of emails received at the representative email address are saved.

Emails from two weeks ago are automatically deleted.

They are not even in the trash.

All emails received at personal email addresses, even those from two weeks ago, remain there.

Also, on one PC, all emails received at the representative email address and those from two weeks ago remain there.

All PCs were set up on the same day and I think they have the same settings, so I'm wondering why this is happening.

I would appreciate it if you could tell me a solution.

Thank you in advance.

Five people at our company have a representative email address that can receive emails from each other, and each person also has a personal email address that they set up to receive emails from. Emails received at the representative email address are received in the inbox of each of the five people. However, on four PCs, only two weeks' worth of emails received at the representative email address are saved. Emails from two weeks ago are automatically deleted. They are not even in the trash. All emails received at personal email addresses, even those from two weeks ago, remain there. Also, on one PC, all emails received at the representative email address and those from two weeks ago remain there. All PCs were set up on the same day and I think they have the same settings, so I'm wondering why this is happening. I would appreciate it if you could tell me a solution. Thank you in advance.

所有回覆 (1)

more options

Under the Account Settings/Email Account/Disk Space there is a setting for the deletion of old messages.

Try checking to see if Thunderbird has been programmed to automatically delete the emails.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題