搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

After Update, Crashes on startup @ nsINIParser_internal::SetString ]. CAUSE: faulty update? SOLVED by installed

  • 8 回覆
  • 0 有這個問題
  • 11 次檢視
  • 最近回覆由 Wayne Mery

more options

Thunderbird just auto updated and will not open. Crash report opens as the program crashes. I didnt realize it had updated until checking files. Do I need to reinstall revert back to the old ver. Please advise. Thanks

Thunderbird just auto updated and will not open. Crash report opens as the program crashes. I didnt realize it had updated until checking files. Do I need to reinstall revert back to the old ver. Please advise. Thanks

由 Wayne Mery 於 修改

被選擇的解決方法

Downloaded the installation and manually did install/upgrade. Problem solved. https://www.thunderbird.net/en-US/download/

從原來的回覆中察看解決方案 👍 0

所有回覆 (8)

more options
  • reinstall or revert back

有幫助嗎?

more options

選擇的解決方法

Downloaded the installation and manually did install/upgrade. Problem solved. https://www.thunderbird.net/en-US/download/

有幫助嗎?

more options

Glad to see you solved your problem.

Please find your crash IDs by scrolling down in Help > Troubleshooting Information, and post them here.

Thanks!

有幫助嗎?

more options

These are the last two or actually the ones not submitted on top. There were four before that were submitted. Just repetition. 4a229c11-14b9-41fe-945c-f4e61104ae3c 10/23/2024, 12:50 PM 1f7c7b72-c7f3-4029-8602-0a6884276261 10/23/2024, 12:34 PM

bp-a947e75d-d6cc-4438-89f4-19e4f0241023 10/23/2024, 2:38 PM bp-4b9865d1-077a-462f-8242-490d60241023 10/23/2024, 12:32 PM bp-1fd48d28-0a7e-4113-9e09-845f90241023 10/23/2024, 12:27 PM bp-199eca1b-ac18-476a-8a41-4d9470241023 10/23/2024, 12:27 PM

有幫助嗎?

more options

I noticed the build architecture and processor doesn't match.

Build Architecture amd64 CPU Info family 6 model 42 stepping 7

有幫助嗎?

more options

You are unfortunately the only person with this crash signature, so there is not an abundance of information

Are you able to start in troubleshoot mode? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Any chance this is nvidia related?

有幫助嗎?

more options

Wayne Mery said

You are unfortunately the only person with this crash signature, so there is not an abundance of information Any chance this is nvidia related?

No, its running. Problem solved. It was a failed auto update. I just reinstalled manually. The crash report is because you requested. Thanks for the response, though.

有幫助嗎?

more options

micah7 said

I noticed the build architecture and processor doesn't match. Build Architecture amd64 CPU Info family 6 model 42 stepping 7

amd64 simply means that the build (or crashing machine) is 64-bit. It is not implying that the processor is AMD.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題