Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Not Getting Emails?

  • 2 回覆
  • 6 有這個問題
  • 11 次檢視
  • 最近回覆由 Gary91

Gary91
Gary91
more options

Starting today I cannot get emails on my iMac running Thunderbird. I have not changed any settings, nor do I believe that TB was updated. It's currently running v115.2.0. I've verified that it's online. Also, when I click on get messages, nothing happens. In the past there appeared a signal at the bottom of the screen that the system was pinging the server for messages, but that is gone, instead it just says "done". I downloaded and installed a fresh copy, but that didn't help. Thanks, Gary

Starting today I cannot get emails on my iMac running Thunderbird. I have not changed any settings, nor do I believe that TB was updated. It's currently running v115.2.0. I've verified that it's online. Also, when I click on get messages, nothing happens. In the past there appeared a signal at the bottom of the screen that the system was pinging the server for messages, but that is gone, instead it just says "done". I downloaded and installed a fresh copy, but that didn't help. Thanks, Gary

所有回覆 (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does https://support.mozilla.org/en-US/kb/cannot-receive-messages help? What accounts with which mail providers do you have defined in Thunderbird?

Gary91
Gary91 提出問題者
more options

Wayne, I’m very sorry, but I really don’t understand the articles that you sent to me. I tried different things, but could no access preferences in TB. I’M getting my emails on my iPad using the Apple mail program, but not on my iMac. Since I am a dummy, is there anyway I could speak to you on the phone? I’d even be willing to pay. Gary