YouTube page will freeze and display a grey screen with a loading symbol for 1-5 minutes.
Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue
Problem type: Site is not usable Description: Page not loading correctly, YouTube video will randomly freeze and the page will blank with a loading icon for about 5 minutes. This randomly occurs with no specific video, but always happens when switching in and out from full screen mode. Steps to Reproduce: 1. Open YouTube video 2. Try toggling full screen on and off, no specific video causes the issue
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Looks like you have some extensions installed. Are you able to reproduce this problem when in Troubleshoot Mode?
Might also be worth checking if you have the most up-to-date Graphics Drivers as well, if you haven't lately. Upgrade your graphics drivers to use hardware acceleration and WebGL
This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.
See also:
- /questions/1376015 Issue with most Google sites on Firefox v100 64bit