搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

secure connection failed error

  • 4 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

secure connection failed error on all sites when using a vpn (Private internet access), only happens on Firefox, all other browsers work fine...

secure connection failed error on all sites when using a vpn (Private internet access), only happens on Firefox, all other browsers work fine...
附加的畫面擷圖

所有回覆 (4)

more options

Do you have issues with Firefox when not using the VPN? If no, then your issue is with the vpn software and it maybe something in the settings. What VPN service?

more options

Thank you for your help! The vpn service is Private Internet Access PIA, it works perfect with every browser except Firefox, just recently, like a few days ago. Firefox works perfect with it off then the second you turn it on I get: no internet, connnection not secure etc. I have scoured the web searching for the answer. I also have a ticket into tech support with PIA. Hoping for an answer, hate to switch from something I have used for years...

more options

You will need to post your issue on PIA site since the issue is with their software and not Firefox. We cannot help you with something we don't have access to. https://helpdesk.privateinternetaccess.com/

more options

Does it help if you enable importing root certificates from Windows?

  • about:config => security.enterprise_roots.enabled = true