Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

"unavailable" website

  • 1 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 jonzn4SUSE

bilyo41
bilyo41
more options

A drug company website that I have used for a long time now gives me a message at log-in that it is "unavailable. Please try again". I have contacted the company and they say their website is up and running and that I should use another browser. I did try to use the Chromium web browser and was able to sign on with no problem. So, I surmise there is something wrong on the Firefox side. Is there a fix for this?

A drug company website that I have used for a long time now gives me a message at log-in that it is "unavailable. Please try again". I have contacted the company and they say their website is up and running and that I should use another browser. I did try to use the Chromium web browser and was able to sign on with no problem. So, I surmise there is something wrong on the Firefox side. Is there a fix for this?

所有回覆 (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Help us help you by providing evidence of the issue. What site? Do we need to login to see the issue? Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

bilyo41
bilyo41 提出問題者
more options

Thanks for your reply. The website is walgreens.com. The problem occurs after entering my user name and password and click the "login" button. I do not get logged in but a message appears saying that the site is unavailable and to try again. I have rebooted and that did not resolve it. I started Firefox in safe mode and the error still occurs. I have cleared the cache and I have renamed the preferences file (prefs.js) and that did not resolve it. There are no prefs.js.moztmp or user.js files. Thanks for the help.

由 bilyo41 於 修改