搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to setup a new Thunderbird email account

  • 2 回覆
  • 0 有這個問題
  • 19 次檢視
  • 最近回覆由 nhollins33

more options

I have downloaded Mozilla Thunderbird 102.7.1.

After installing, opening the program, and clicking on Email, I am unable to configure the Thunderbird setup for my existing email address.

My existing email provider is SpamArrest. I am wanting to download all of my existing email messages from my SpamArrest account to my new Thunderbird email account. SpamArrest tech support informed me I needed to create a new SpamArrest in Thunderbird. I haven't been able to get passed the Thunderbird Account Setup page to even know if I have created a new Thunderbird account. I have tried auto-detect and configure manually of the configuration, I have used POP3 and IMAP protocol with the account configuration provided to me by SpamArrest tech support and nothing is working! I have been trying since last week!

Can someone, anyone please help?

I have downloaded Mozilla Thunderbird 102.7.1. After installing, opening the program, and clicking on Email, I am unable to configure the Thunderbird setup for my existing email address. My existing email provider is SpamArrest. I am wanting to download all of my existing email messages from my SpamArrest account to my new Thunderbird email account. SpamArrest tech support informed me I needed to create a new SpamArrest in Thunderbird. I haven't been able to get passed the Thunderbird Account Setup page to even know if I have created a new Thunderbird account. I have tried auto-detect and configure manually of the configuration, I have used POP3 and IMAP protocol with the account configuration provided to me by SpamArrest tech support and nothing is working! I have been trying since last week! Can someone, anyone please help?

被選擇的解決方法

Try again, but omit entering password. That often works.

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

Try again, but omit entering password. That often works.

more options

David,

Wow! You are amazing!

It worked!! Thank you SO much!!! I'll keep moving forward and see how the next step goes.

Thank you again!