搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't create second account that uses the same incoming and outgoing server

  • 5 回覆
  • 6 有這個問題
  • 1 次檢視
  • 最近回覆由 keelyw

more options

I can't create a second email account that uses the same incoming and outgoing server. When I click Done it just says "Incoming server already exists."

Why is Thunderbird not allowing me to add another email address? I don't get it.

For example, [email protected] and [email protected] - I've added [email protected] but it refuses to add [email protected]!

Thanks, in advance.

I can't create a second email account that uses the same incoming and outgoing server. When I click Done it just says "Incoming server already exists." Why is Thunderbird not allowing me to add another email address? I don't get it. For example, [email protected] and [email protected] - I've added [email protected] but it refuses to add [email protected]! Thanks, in advance.

被選擇的解決方法

No matter what I do I simply can't add another account with the same server settings! Utterly ridiculous.

從原來的回覆中察看解決方案 👍 3

所有回覆 (5)

more options

Are you sure to use different, unique "user names" for each account? We set up what you want very often without any problem.

more options

By user names do you mean Account Name? Can you provide a screenshot?

I use a different account name but it still keeps telling me incoming server already used? I think I'll just uninstall Thunderbird and add the accounts again.

由 keelyw 於 修改

more options

Uninstalling Thunderbird didn't help. I still get "an outgoing server already exists with that name" ?

No help here, so looks like I'll have to go back to Outlook.

more options

keelyw said

Uninstalling Thunderbird didn't help. I still get "an outgoing server already exists with that name" ?

A most unlikely outcome as the accounts data is stored in the profile which is not affected by a reinstall. Unlike Windows dedicated software, data is not stored in the registry awaiting corruption.

No help here, so looks like I'll have to go back to Outlook.

If you like. What application you use is entirely up to you.

I would suggest however that you check in account settings > outgoing server (SMTP) and make sure that whatever is already there has the email address appended in the name to make it unique. The wizard used to reuse existing outgoing servers, but this caused issues with Microsoft and Google who liked the user name to match the email address used, so changes were made to the setup to make a new SMTP for each new account added. Sometimes however they just get created as outlook.com so the next one is exactly the same.

You might also want to check in account setting what accounts are listed there. Most folk I have seen with this issue have created a non working incoming account and continue to try and add it via the new account wizard with exactly the error you are mentioning.

more options

選擇的解決方法

No matter what I do I simply can't add another account with the same server settings! Utterly ridiculous.