搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Updated to v102 and nolonger have anything in my Inbox for 2 work accounts

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 jyunte

more options

I made the mistake of updating Thunderbird today to 102.2.2. I have 4 accounts set up. One is my personal IMAP account with Cox Cable internet. The other three are work accounts with identical settings (all IMAP), other than the username and password.

After updating Thunderbird, my personal email account is fine.

One of my work accounts is fine.

Two of my work accounts have nothing in the Inbox. The "Inbox" is italicized and grayed out. Email sent from another account to these accounts does not show up... but they show up on a laptop that's running an earlier version of Thunderbird.

All accounts are IMAP and are set to leave messages on the server.

The update to 102 has effectively destroyed my ability to work, as I work from home. How do I get my email back?

I made the mistake of updating Thunderbird today to 102.2.2. I have 4 accounts set up. One is my personal IMAP account with Cox Cable internet. The other three are work accounts with identical settings (all IMAP), other than the username and password. After updating Thunderbird, my personal email account is fine. One of my work accounts is fine. Two of my work accounts have nothing in the Inbox. The "Inbox" is italicized and grayed out. Email sent from another account to these accounts does not show up... but they show up on a laptop that's running an earlier version of Thunderbird. All accounts are IMAP and are set to leave messages on the server. The update to 102 has effectively destroyed my ability to work, as I work from home. How do I get my email back?

被選擇的解決方法

One of the two accounts came back after quitting Thunderbird and restarting, but my main work email account has not. The Inbox is completely empty.

I have opened the Activity Monitor and the Error Console. When I "Get Messages" for the problem account, I see nothing added to the Activity Monitor and no error messages in the Error Console. I do not see the status line at the bottom of the Thunderbird window show that it's trying to get mail from the server.

Ultimately, I had to delete the account and recreate it in the new version of Thunderbird. As soon as I did this, all my email returned.

This is clearly not a good and seamless upgrade!

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

One of the two accounts came back after quitting Thunderbird and restarting, but my main work email account has not. The Inbox is completely empty.

I have opened the Activity Monitor and the Error Console. When I "Get Messages" for the problem account, I see nothing added to the Activity Monitor and no error messages in the Error Console. I do not see the status line at the bottom of the Thunderbird window show that it's trying to get mail from the server.

Ultimately, I had to delete the account and recreate it in the new version of Thunderbird. As soon as I did this, all my email returned.

This is clearly not a good and seamless upgrade!