搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Importing a csv Address Book into Thunderbird doesn't woirk

  • 2 回覆
  • 0 有這個問題
  • 6 次檢視
  • 最近回覆由 mburwen

more options

I am trying to move my email client from WLM to Thunderbird. I exported the address book from WLM to a csv file. The Thunderbird Import process fails. I have done this before without problems. Do I need to erase the existing Thunderbird address book before importing?

As it is I get the following message: "An error occurred importing addresses from text file."

I've examined the content of the exported file and it is correct. What could be happening?

I am trying to move my email client from WLM to Thunderbird. I exported the address book from WLM to a csv file. The Thunderbird Import process fails. I have done this before without problems. Do I need to erase the existing Thunderbird address book before importing? As it is I get the following message: "An error occurred importing addresses from text file." I've examined the content of the exported file and it is correct. What could be happening?

所有回覆 (2)

more options

Just try this. It is a guess based on years old issues. Open the CSV file in windows notepad. Click save as and ensure the "Encoding" is set to UTF-8 and see if that works.

more options

I solved the p0roblem by uninstalling/reinstalling Thunderbird. After reinstall, it worked as advertised.