We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot access email

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 sfhowes

more options

I have checked the account settings. Because Thunderbird stopped working I started using Blue Mail and it has the same account settings. When I check for new messages I get this error message Sending of password for user ... @att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. It does not matter if my VPN is on or not. I have restarted the computer many times and I try Thunderbird after the restart and I get the same error message. I have double checked with ATT and my server settings are correct.

I have checked the account settings. Because Thunderbird stopped working I started using Blue Mail and it has the same account settings. When I check for new messages I get this error message Sending of password for user ... @att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. It does not matter if my VPN is on or not. I have restarted the computer many times and I try Thunderbird after the restart and I get the same error message. I have double checked with ATT and my server settings are correct.

由 James 於 修改

所有回覆 (3)

more options

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

more options

I do not use a secure mail key

more options

Follow the instructions on the link in my first reply to create a key, remove the passwords from Saved Passwords in Preferences, restart TB, enter the key when asked for a password.