搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Lost my bookmarks and Passwards

  • 2 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 FredMcD

more options

Hi there, I am writing because I have reset my Mozilla Firefox's password because I have installed new window in my laptop, I wasn't aware of recovery key, so upon resetting of password, I have lost my bookmarks and passwords, so my question is, is there any way to recover my data by contacting support or anyway, book marks and passwords are very important

Please advise

Hi there, I am writing because I have reset my Mozilla Firefox's password because I have installed new window in my laptop, I wasn't aware of recovery key, so upon resetting of password, I have lost my bookmarks and passwords, so my question is, is there any way to recover my data by contacting support or anyway, book marks and passwords are very important Please advise

所有回覆 (2)

more options

Hey there!

Please see the following the article on how to recover your bookmarks. https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

And did you enable Sync? If so your bookmarks and passwords aren't lost.

Hope I helped!

Kind regards,

Bithiah

more options

Muhammad Adeel Tariq said

. . . I have reset my Mozilla Firefox's password

If you were talking about the sync account, that data was removed.

If you were talking about the Primary (Master) Password, all passwords would have been removed.