搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox account password

  • 1 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 AgnesRM

more options

Whilst updating/checking my list of user names and passwords I find that my record shows a 12 digit password for my Firefox account. However, I see when accessing my account that there is a 18 digit password created in 2018. I can find no record of having set this up. I have not had to use it since the browser opens automatically. So I need to reset my password in case I need to use it. But I note this might remove all my bookmarks and password records unless I have a recovery code. But to obtain this code I need to enter my password, which I do not have! Must I risk having to re-establish all my bookmarks and passwords or is there an alternative solution Many thanks

Whilst updating/checking my list of user names and passwords I find that my record shows a 12 digit password for my Firefox account. However, I see when accessing my account that there is a 18 digit password created in 2018. I can find no record of having set this up. I have not had to use it since the browser opens automatically. So I need to reset my password in case I need to use it. But I note this might remove all my bookmarks and password records unless I have a recovery code. But to obtain this code I need to enter my password, which I do not have! Must I risk having to re-establish all my bookmarks and passwords or is there an alternative solution Many thanks

所有回覆 (1)

more options

Firefox account is not required for using the Firefox browser. As you say, the browser just opens. A Firefox account lets you post to the support forum, and can be used to save/sync your bookmarks and saved passwords between multiple devices. If you have not used the Sync function you can probably just ignore that old password.