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GRAY FRAME WHEN DRAFTING MAIL

Hello, I have a problem in a new computer that I have, it is an 11 generation i5. When I write an email, a gray frame appears, what could it be?

Hello, I have a problem in a new computer that I have, it is an 11 generation i5. When I write an email, a gray frame appears, what could it be?
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Hola, Podría ser alguna incompatibilidad con los driver de videos, los tienes actualizados? Si continua podrías probar desactivando la aceleración por hardware. Saludos