Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox has disappeared from my screen and I'm using Safari to get your help

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Help me get back to Firefox. It has disappeared from my screen and I can't get to it for email, etc. I am on Safari now to get to you.

Help me get back to Firefox. It has disappeared from my screen and I can't get to it for email, etc. I am on Safari now to get to you.

所有回覆 (1)

more options

What's your computer system and Firefox version?

What do you mean by disappeared? Is the browser opening/not opening? Check the computers Task Manager.

If the browser is running, but not showing on the screen, it could be the window is open outside where you can see it.

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.