Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Thunderbird struggles

  • 1 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 Matt

Tearlach
Tearlach
more options

I have been struggling with Thunderbird for months. I cannot send nor receive emails. Here is the latest build information. Can anyone please help? Name Thunderbird Version 78.11.0 Build ID 20210528153351 Distribution ID User Agent Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0 OS Linux 4.15.0-34-generic Application Binary /usr/lib/thunderbird/thunderbird Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry

I have been struggling with Thunderbird for months. I cannot send nor receive emails. Here is the latest build information. Can anyone please help? Name Thunderbird Version 78.11.0 Build ID 20210528153351 Distribution ID User Agent Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0 OS Linux 4.15.0-34-generic Application Binary /usr/lib/thunderbird/thunderbird Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry

所有回覆 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The account settings information from below would be much more useful, along with the information about anti virus and malware. Where you got your build is also relevant for Linux and some distributions make their own builds and errors.

Verbatim information on the error messages you receive would also be quite useful. Common issues with the 78 build that generate no errors are mostly related to bad or ancient TLS implementations or self signed certificates.