搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have password but no access to email.

  • 2 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 cor-el

more options

Hello, I reinstalled my PC and I wanted login to Firefox Sync. But it wants 6-digit code and my password to email is saved in Firefox sync. Please help.

Hello, I reinstalled my PC and I wanted login to Firefox Sync. But it wants 6-digit code and my password to email is saved in Firefox sync. Please help.

被選擇的解決方法

I assume that the OP want to restore the passwords from the Sync server since they mention "my password to email is saved in Firefox sync".

Can you login to the Firefox account via this web page?

Are there other devices connected to Sync ?

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

If there is nothing worth downloading from the FF sync account and instead have all your user data on your current machine, then simply create a new FF account for syncing via a different email address.

more options

選擇的解決方法

I assume that the OP want to restore the passwords from the Sync server since they mention "my password to email is saved in Firefox sync".

Can you login to the Firefox account via this web page?

Are there other devices connected to Sync ?

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).