搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Alex Extension Stops Access To Soundcloud

  • 1 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 yonah1

more options

I have found (currently in Firefox 87) that I could not load any part of the soundcloud web site except right after the site cache was cleared. After that, any access for Soundcloud yields an error message "Sorry Something went wrong" (presumably coming from the soundcloud site). It only seems to happen with Soundcloud. All the other websites I use work fine. I tried diabling extensions and discovered the error occurs with the free web analytics extension from Alexa.com (owned by Amazon). When I disabled the extension, the problem goes away.

So I now have two workarounds - (1) clear the soundcloud cache before each reload (with Shift-reload) or (2) disable the Alexa extension.

So what is going on here? Things used to work fine. Whose issue is this (1) Firefox, (2) Soundcloud or (3) Alexa.

(Soundcloud is still asking me to troubleshoot and I submitted a question to Alexa but not sure if I'll get help since the extension is free)

I have found (currently in Firefox 87) that I could not load any part of the soundcloud web site except right after the site cache was cleared. After that, any access for Soundcloud yields an error message "Sorry Something went wrong" (presumably coming from the soundcloud site). It only seems to happen with Soundcloud. All the other websites I use work fine. I tried diabling extensions and discovered the error occurs with the free web analytics extension from Alexa.com (owned by Amazon). When I disabled the extension, the problem goes away. So I now have two workarounds - (1) clear the soundcloud cache before each reload (with Shift-reload) or (2) disable the Alexa extension. So what is going on here? Things used to work fine. Whose issue is this (1) Firefox, (2) Soundcloud or (3) Alexa. (Soundcloud is still asking me to troubleshoot and I submitted a question to Alexa but not sure if I'll get help since the extension is free)

所有回覆 (1)

more options

Soundcloud is refusing to help. They say the problem lies with Alexa or Firefox. I submitted a question to Alexa 5 days ago but so far no response.