Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

THUNDERBIRD DIDN'T UP LOAD MY MAILS

  • 2 回覆
  • 2 有這個問題
  • 9 次檢視
  • 最近回覆由 atErik

marc.fermi
marc.fermi
more options

PROBABLY FOLLOWING AN UPDATE, thunderbird no longer loads my mails (which I can only read in web mail), also 2 important folders and their contents have been deleted: Archive and Sent Mail. How can I restore thunderbird functionality and recover the 2 lost folders?

PROBABLY FOLLOWING AN UPDATE, thunderbird no longer loads my mails (which I can only read in web mail), also 2 important folders and their contents have been deleted: Archive and Sent Mail. How can I restore thunderbird functionality and recover the 2 lost folders?

所有回覆 (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/kb/cannot-receive-messages

atErik
atErik
more options

you may also read these : various options to regain data is here.

your own local folders are inside the TB-"profile" folder > Mail > Local Folders > ...

disable AV/FW/SS software's "mail-protection" option. if your AV/FW/SS has sub-option to add "EXCEPTION" then "mail-protection" disable not necessary, just add your IMAP/POP3 & SMTP mial-servers inside the EXCEPTION LIST. make sure your AV/SS software has this option enabled: Scan files on access. more info on AV/FW/SS is here.

please read those linked pages.

由 atErik 於 修改