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Emails will not download

  • 4 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 atscomms

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I have a windows 10 desktop & laptop with Thunderbird on both. Server settings are identical. TB on the desktop works perfectly (V78.3.2). I also have another Win 10 laptop that works fine.

One Laptop only used to report a server certificate warning whenever I booted TB (currently on V 80.2b2). I could click through and approve it so it was merely an annoyance. However I no longer get the certificate warning, and emails just don't download.

Looking for recommendations to resolve this problem. Thank you

I have a windows 10 desktop & laptop with Thunderbird on both. Server settings are identical. TB on the desktop works perfectly (V78.3.2). I also have another Win 10 laptop that works fine. One Laptop only used to report a server certificate warning whenever I booted TB (currently on V 80.2b2). I could click through and approve it so it was merely an annoyance. However I no longer get the certificate warning, and emails just don't download. Looking for recommendations to resolve this problem. Thank you

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My desktop has TB V78.3.2 and works just fine with security.tls.version.min set to 3. The laptop is set to the same.

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Is this a 'self-signed certificate'?

https://support.mozilla.org/en-US/questions/1308004

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I'm using a commercial Pop3 email service. I don't believe uses is a self signed certificate.

A couple of additional details - 1- TB was not completely closing. When I started up a new instance Windows would report that it was already open but not responding. I found that the service was indeed still running and killed it. This happened several times. 2- The last successful email download was 9/17. I can't say if any updates were done on that date or since except for the 80.0b2 yesterday.

What I tried today- I thought I would get off the beta channel and installed the current release version 78.3.2 It would not open with the existing (default) profile, so I did not open it. I then reinstalled version 80.0b2 from the original download. That won't open under the existing profile either. If I start a new profile I will have to reload all my settings, which I can do. But will the client list all the existing emails, and will I have to set up all new folders?

If I install 78.3.2 again, which is also on my desktop, can I copy the profile folder to the laptop? Thank you!

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I'm using a commercial Pop3 email service. I don't believe it's using a self-signed certificate.

A few more details- 1. TB was not completely closing. Booting the program would cause a flag that it was still open but not responding. I found that the service was still running and killed it. This occurred several times. 2. The last email download was on 9-17. I can't say whether there were any updates on that date or since, except for the 80.0b2 update I did yesterday.

What I tried today- 1. I though I'd get off the beta track and installed 78.3.2. Of course it would not open with the existing (default) profile. I did not start a new profile, I simple exited. 2. I reinstalled 80.0b2 from the same download I used yesterday. This would not open under the existing profile either. If I start a new profile I would have to set up my accounts again, which is not a problem. Will it find and show all the existing emails? Would I also have to set up all new folders as well?

My desktop has 78.3.2, If I install this version on the laptop, can I copy over the profile folder?

Thank you!