Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I cannot see the headers on messages in my InBox & other folders though they are there

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 toinette1

toinette1
toinette1
more options

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

被選擇的解決方法

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

toinette1
toinette1 提出問題者
more options

選擇的解決方法

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.