Can't send emails. Keep gettign error message.
This is the message I keep getting everytime I try and send an email: An error occurred while sending mail. The mail server responded: User [email protected] has exceeded its 24-hour sending limit. Messages to 0 recipients out of 0 allowed have been sent. Relay quota will reset in 5.52 hours.. Please verify that your email address is correct in your account settings and try again.
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Wondering if anyone has any idea why this is happening and how we can fix it? thank you!
Hi It sounds as if your provider has set a maximum quota of emails you can send in a day. If you are trying to send bulk emails, try sending a smaller batch and see if that works. If you are able to send some more after 5.5 hours as the message says - check with whichever email provider hosts your MannOrchards email service to find out what their limit is. I am not aware that Thunderbird has any mechanism to set a quota, so I am pretty sure the message comes from the email service provider. Agnes.