We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Screenshot not working for Bing

  • 13 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Pac81

more options

Odd one this, but the built in screenshot feature on Firefox 70.0.1 will work on Bing serach results, all other sites I have tested it works fine. When clicked it simply does nothing at all. I have replicated this in Safemode for firefox also.

Now either this is an odd bug to do with Firefox, or Bing stops people from taking screenshots from within the browser as the Microsoft snip and sketch tool in windows 10 works fine.

Any ideas would be great, or if other users could try this themselves to see if they can replicate this and let me know if this is a wider issue or it's just me.

Thanks.

Odd one this, but the built in screenshot feature on Firefox 70.0.1 will work on Bing serach results, all other sites I have tested it works fine. When clicked it simply does nothing at all. I have replicated this in Safemode for firefox also. Now either this is an odd bug to do with Firefox, or Bing stops people from taking screenshots from within the browser as the Microsoft snip and sketch tool in windows 10 works fine. Any ideas would be great, or if other users could try this themselves to see if they can replicate this and let me know if this is a wider issue or it's just me. Thanks.

被選擇的解決方法

Hi again Paul, I haven't given up yet. I'm almost out of ideas right now, though. Maybe some of the other folks here will have something new to try.

It is a strange one. I can make a screenshot in the Web Console but not anywhere in the browser.

We'll get to the bottom of it.

從原來的回覆中察看解決方案 👍 0

所有回覆 (13)

more options

Hi Paul, It isn't just you. There's probably a high-tech explanation for it but, I think Bing search results are mostly links and Screenshot doesn't "see" anything except hyperlinks. If I need to do a screenshot of search results, I use Prt Sc and crop the image.

more options

No problem here.

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

@cor-el, I tried a new profile - Set Bing as default search engine Searched for "Firefox" Still can't Screenshot Bing search results.

more options

My_Cheese_Is_Slippin' said

@cor-el, I tried a new profile - Set Bing as default search engine Searched for "Firefox" Still can't Screenshot Bing search results.

Just a thought ... Are you doing the search from the NewTab page or the HomePage?

more options

From the Firefox Home page search bar. I also tried going to Bing home page and got the same results.

more options

I used the location bar (@bing firefox) and "Take screenshot" in the right-click context menu and via Page actions.

Anything related in the Web Console?

  • "3-bar" menu button or Tools -> Web Developer
more options

I can't get any technique to work. Web console shows one warning:

Empty string passed to getElementById().

more options

Sorry. In the new profile I get three warnings:

Empty string passed to getElementById().

Use of Mutation Events is deprecated. Use MutationObserver instead.

The script from “https://4.bing.com/ipv6test/test” was loaded even though its MIME type (“text/html”) is not a valid JavaScript MIME type.

more options

Thank's for the answers so far, and thanks for testing. Very strange one this. Do we have any direction to go now as far as testing?

more options

選擇的解決方法

Hi again Paul, I haven't given up yet. I'm almost out of ideas right now, though. Maybe some of the other folks here will have something new to try.

It is a strange one. I can make a screenshot in the Web Console but not anywhere in the browser.

We'll get to the bottom of it.

more options

Yeah, it's not a massive issue, it's one of those niggly little ones that's small and annoying. I'm new(ish) to firefox after many years using Chrome (Used firefox, then years back changed to chrome, then got sick of Google and their practises so came home to Mozilla to find out how great their products are now) so under the hood stuff is better handled by people like yourself who knows better what they are doing.

There will be a bottom of it, and I know you or someone will find it!

more options

Hello again Paul, I still haven't found a way to take a screenshot but, recently, I noticed that when Bing loads search results and you try to copy text from a synopsis it is treated as an image and takes you up to the image search at the top.

I guess "Odd" wasn't good enough...

more options

Ha, no probs man.

Not a big deal, I'm betting it's something M$ has done with their site. Maybe to stop people taking screenshots?