You can add special permissions to specific websites using the Firefox Page Info window. Simply go to the Permissions section and uncheck the Use Default checkbox next to the permission that you want to change.

But generally, if a website requires a special permission, it will ask you via a popup from Firefox. For example, some websites may display a small popup in the top-left corner to allow notifications.

There are some cases where Firefox won't display those popups. A common example for notifications specifically is if you have checked the Block new requests asking to allow notifications option in the settings. Some of the other permissions have similar options in the Firefox settings.

In that case though, you can override that with the Firefox Page Info window, as described above.

Hope this helps.

Hi yafiinfo2008,

I am sorry to hear you are having difficulty with accessing the live-chat with Freedom Mobile. It sounds like you were in the right direction as far as allowing permissions!

Here is an archived contribution response to related issues (and resolutions) with chat-bubbles :

Firefox does not show a chat window for a website but it does show in Chrome; how can I get chats to show? {link}

Hope this helps!

Wesley Branton said

You can add special permissions to specific websites using the Firefox Page Info window. Simply go to the Permissions section and uncheck the Use Default checkbox next to the permission that you want to change. But generally, if a website requires a special permission, it will ask you via a popup from Firefox. For example, some websites may display a small popup in the top-left corner to allow notifications. There are some cases where Firefox won't display those popups. A common example for notifications specifically is if you have checked the Block new requests asking to allow notifications option in the settings. Some of the other permissions have similar options in the Firefox settings. In that case though, you can override that with the Firefox Page Info window, as described above. Hope this helps.

Hi Wesley Your answer was helpful re the Firefox Page Info window. I needed to dig around a bit more in it, but thanks to the link you provided, I was able to fix it. Thanks so much for your time:)

FancyB said

Hi yafiinfo2008, I am sorry to hear you are having difficulty with accessing the live-chat with Freedom Mobile. It sounds like you were in the right direction as far as allowing permissions! Here is an archived contribution response to related issues (and resolutions) with chat-bubbles : Firefox does not show a chat window for a website but it does show in Chrome; how can I get chats to show? {link} Hope this helps!

Hi FancyB I like my options, so I've made note of this solution as well (I don't trust Chrome). Thanks for your time:)