We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox Monitor - "Error You must be signed in to your Firefox Account."

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

K Jasmer Nelson
K Jasmer Nelson
more options

Firefox Monitor Issue:

Browsers: • Firefox Quantum Version 67.0.4 (64-bit) • Safari Version 12.1.1 (14607.2.6.1.1) • iOS Firefox browser Version 17.3 (15323)

I signed up for Firefox Monitor today. It worked for approximately 8 hours. Then I changed my password and added 2FA.

Following, I received this error upon log in attempt "Error You must be signed in to your Firefox Account."

• I cleared my cache, cleared all passwords, disabled 2FA, logged out, logged in, changed password, reenabled 2FA, restarted browser, rebooted macOS, etc. at no avail. The issue persists.

• I attempted login with Firefox, Safari, iOS Firefox, the same issue is present.

• The issue is reported in these locations: https://support.mozilla.org/en-US/questions/1261230 https://support.mozilla.org/en-US/questions/1261389 https://github.com/webcompat/web-bugs/issues/33103 https://bugzilla.mozilla.org/show_bug.cgi?id=1559901 https://bugzilla.mozilla.org/show_bug.cgi?id=1559718

Firefox Monitor Issue: Browsers: • Firefox Quantum Version 67.0.4 (64-bit) • Safari Version 12.1.1 (14607.2.6.1.1) • iOS Firefox browser Version 17.3 (15323) I signed up for Firefox Monitor today. It worked for approximately 8 hours. Then I changed my password and added 2FA. Following, I received this error upon log in attempt "Error You must be signed in to your Firefox Account." • I cleared my cache, cleared all passwords, disabled 2FA, logged out, logged in, changed password, reenabled 2FA, restarted browser, rebooted macOS, etc. at no avail. The issue persists. • I attempted login with Firefox, Safari, iOS Firefox, the same issue is present. • The issue is reported in these locations: https://support.mozilla.org/en-US/questions/1261230 https://support.mozilla.org/en-US/questions/1261389 https://github.com/webcompat/web-bugs/issues/33103 https://bugzilla.mozilla.org/show_bug.cgi?id=1559901 https://bugzilla.mozilla.org/show_bug.cgi?id=1559718
附加的畫面擷圖

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you sign on in a new profile ?

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

See also: