搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes when attempting to open a document attachment pdf or word

  • 4 回覆
  • 2 有這個問題
  • 14 次檢視
  • 最近回覆由 volkpt

more options

Every time I attempt to open a pdf or word file that I am sent as an attachment in an email.....Firefox freezes and WILL NOT open file.....this started sporadically 3 weeks ago and now I am unable to open ANY pdf or word attachment

Every time I attempt to open a pdf or word file that I am sent as an attachment in an email.....Firefox freezes and WILL NOT open file.....this started sporadically 3 weeks ago and now I am unable to open ANY pdf or word attachment

所有回覆 (4)

more options

Sounds like the file is not correct format. Did you first save it and try to open it or worse did you verify the email sender is sending legit and not malicious email attachments?

more options

NOPE--- It from people in my business, through our office email...ALWAYS worked until 3-4 weeks ago....NOW I cannot open anything.....

more options

Did you save it and then open it to find out if it works or is a file issue?

more options

I can save it to open..BUT, my question is STILL...why cannot I not just open it without saving?? what changed with mozilla??