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Address bar won't drop down, even when clicking on down arrow

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  • 3 有這個問題
  • 11 次檢視
  • 最近回覆由 Shadow110

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When I type in the address bar, my bookmarks & web suggestions don't drop down at all. Even when I click the down arrow in the address bar nothing will happen. I do have the option checked, and I am on the latest version of firefox, have restarted in safe mode & refreshed, and cleared my cache. What else can I try?

When I type in the address bar, my bookmarks & web suggestions don't drop down at all. Even when I click the down arrow in the address bar nothing will happen. I do have the option checked, and I am on the latest version of firefox, have restarted in safe mode & refreshed, and cleared my cache. What else can I try?

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Hi, not a Mac person here so if you can figure out from my Windows instructions what is needed then great.

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Note it is possible that the Profile is the issue. Create a new profile as a TEST to check if your current profile is causing the problem.

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.

Please let us know if this solved your issue or if need further assistance.