搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

lost all my bookmarks

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

I've installed a new computer added my account to sync I'm having this account since 2015 and never had any problems.

Suddenly i don't have any bookmarks , history, plugins . It's like its a clean account. I removed ff and reinstalled it, but no luck.

I've installed a new computer added my account to sync I'm having this account since 2015 and never had any problems. Suddenly i don't have any bookmarks , history, plugins . It's like its a clean account. I removed ff and reinstalled it, but no luck.

所有回覆 (2)

more options

Here you can see how you can Export bookmarks to a file

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

more options

Do you still have access to an older computer with your personal data (Firefox profile folder)?

Note that you lose all data on the Sync server if you reset the password of the Sync account.