搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unexpected error when logging in to Firefox Sync or trying to reset password

  • 2 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 guigs

more options

Hello,

I am trying to log in to Firefox Sync on my Windows 10 PC. I keep getting the "Unexpected Error" message. When trying to retrieve my password, I get it as well.

I've seen on other forum posts that a spam-filter can be the cause of this but it doesn't seem like email from mozilla or firefox are blocked by my e-mail account.

Hello, I am trying to log in to Firefox Sync on my Windows 10 PC. I keep getting the "Unexpected Error" message. When trying to retrieve my password, I get it as well. I've seen on other forum posts that a spam-filter can be the cause of this but it doesn't seem like email from mozilla or firefox are blocked by my e-mail account.

所有回覆 (2)

more options

Hi,

Many users are reporting this the past few hours.

I will forward this to an Administrator - but please bear in mind that we're dealing with different time zones.

more options

Hi there,

Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!