搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why has the updated erased my entire history, bookmarks and tabs?

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 DanielJG

more options

Firefox updated iself a few days ago and I began to experience performance issues. Firefox suggested I refresh, and offered a big geen button to do this. I pressed the button and Firefox created a folder on my desk top titled Old Firefox Data. After that nothing happened. I could not restart Firefox. After three failed attempts to restart Firefox, I restarted my computer. Now Firefox works but I have no tabs, no book marks and no history. I have lost seven years accumulated links. I went to the Firefox help pages and initiated the solutions suggested only to find that the back up Firefox had left on my desk top contains no data. I can't see how to restore my links and history.

Firefox updated iself a few days ago and I began to experience performance issues. Firefox suggested I refresh, and offered a big geen button to do this. I pressed the button and Firefox created a folder on my desk top titled Old Firefox Data. After that nothing happened. I could not restart Firefox. After three failed attempts to restart Firefox, I restarted my computer. Now Firefox works but I have no tabs, no book marks and no history. I have lost seven years accumulated links. I went to the Firefox help pages and initiated the solutions suggested only to find that the back up Firefox had left on my desk top contains no data. I can't see how to restore my links and history.

所有回覆 (1)

more options

Press Ctrl+Shift+B to open your Bookmarks. On the "Import and Backup" button do you have bookmark backups in the "Restore" sections? If so you can use these. You might also find these in "bookmarkbackups" in your profile folder .