inbox on one account not working, spinning wheel continuous
I have two email accounts but for one of them the inbox has stopped displaying or receiving messages. When I click on it a spinning wheel runs continuously. It is not downloading one long email because I can check from the gmail website. Any suggestions as to how to correct this? The problem has arisen for no obvious reason or uncharacteristic use on my part.
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It's evidently a Gmail account. Possibly the settings have become corrupted? There's a long article here with a useful section on what can go wrong: http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite Also there are troubleshooting steps on the Gmail site: https://support.google.com/mail/answer/14257 (there are other relevant pages there too)
If the above doesn't fix the problem:
Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 - Win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode# - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?